Welcome to the website of MGMEGHA ECOM OPC PRIVATE LIMITED (“Company”, “we”, “our”, “us”). By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.

1. Company Information

Company Name: MGMEGHA ECOM OPC PRIVATE LIMITED
Address: No F3, 218, Velachery Main Road, Pallikaranai, Chennai, Tamil Nadu – 600100
Email: mgmeghaservices001@gmail.com

2. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

3. Products and Services

We sell handicraft items through our e-commerce platform. All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

Since our products are handcrafted, slight variations in color, size, or design may occur. These variations are not considered defects.

4. Pricing and Payments

  • All prices are listed in Indian Rupees (INR) unless otherwise specified.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing errors at any time.
  • Payment must be made in full at the time of purchase through the available payment methods on our website.
  • We are not responsible for payment failures due to technical issues from third-party payment gateways.

5. Shipping and Delivery

  • Delivery timelines are estimates and may vary depending on location and logistics conditions.
  • We are not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances.
  • Customers must provide accurate shipping details. We are not responsible for orders delivered to incorrect addresses provided by the customer.

6. Returns and Refunds

  • Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.
  • Customers must notify us within [Insert Number] days of receiving the product.
  • Products must be unused and returned in original packaging.
  • Refunds will be processed after inspection and approval.
  • Shipping charges may be non-refundable unless the error is from our side.

7. Cancellation Policy

  • Orders may be cancelled before dispatch.
  • Once shipped, orders cannot be cancelled.

8. Intellectual Property

All content on this website, including images, logos, text, graphics, and designs, is the property of MGMEGHA ECOM OPC PRIVATE LIMITED and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to disrupt or damage the website
  • Provide false or misleading information
  • Engage in fraudulent activities

We reserve the right to terminate access if any misuse is detected.

10. Limitation of Liability

MGMEGHA ECOM OPC PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

11. Privacy

Your use of our website is also governed by our Privacy Policy. We are committed to protecting your personal information.

12. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated Terms.