This Shipping Policy applies to all orders placed through the website of MGMEGHA ECOM OPC PRIVATE LIMITED (“Company”, “we”, “our”, “us”). Please read this policy carefully before placing your order.

1. Shipping Coverage

We currently ship across India. For international shipping inquiries, customers may contact us at mgmeghaservices001@gmail.com before placing an order.

2. Order Processing Time

  • Orders are processed within 2–5 business days after successful payment confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • During peak seasons or special promotions, processing times may be slightly extended.

Once your order is shipped, you will receive a confirmation message/email with tracking details (if available).

3. Delivery Time

  • Estimated delivery time is 5–10 business days, depending on your location.
  • Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

We are not responsible for delays caused by third-party courier services.

4. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before completing the purchase.
  • We may offer free shipping on selected products or promotional campaigns.

5. Order Tracking

If tracking is available, customers will receive tracking details via email or SMS after dispatch. You can use the tracking number to monitor your shipment status.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details.

MGMEGHA ECOM OPC PRIVATE LIMITED is not responsible for delivery failures or delays caused by incorrect or incomplete address information provided by the customer.

7. Delivery Issues

If you receive:

  • A damaged package
  • An incorrect product
  • A missing item

Please contact us within 3–5 days of delivery at mgmeghaservices001@gmail.com with your Order ID and supporting photos.

8. Undelivered or Returned Orders

If an order is returned to us due to:

  • Incorrect address
  • Failed delivery attempts
  • Refusal to accept the package

Re-shipping charges may apply. Refunds, if approved, may be processed after deducting applicable shipping costs.

9. Contact Information

For shipping-related inquiries, please contact:

MGMEGHA ECOM OPC PRIVATE LIMITED
No F3, 218, Velachery Main Road
Pallikaranai, Chennai, Tamil Nadu – 600100
Email: mgmeghaservices001@gmail.com